Awarded
Implementing Channel Shift, Workflow And Application Integration Solution(S) For SEBC and FHDC.
Descriptions
St Edmundsbury Borough Council (Lead Authority) and Forest Heath District Council (named partner Authority) wishes to invite proposals from suitably experienced software vendors and/or solution providers who wish to be considered for participation in the supply of a technology solution that supports their Customer Access Target Operating Model. The council will not consider a completely bespoke solution for any of the main requirements as they are looking for a solution that employs proven applications.
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Tender Regions
CPV Codes
48900000 - Miscellaneous software package and computer systems
79342300 - Customer services
48211000 - Platform interconnectivity software package
48445000 - Customer Relation Management software package
48333000 - Contact management software package
Workflows
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Possible Competitors
1 Possible Competitors
