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Leasing and Managing Council-owned Family Temporary Accommodation - Premarket Engagement
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Descriptions
Service Overview: Supported Temporary Accommodation for Families The Council is seeking to engage with suitably qualified and experienced registered providers of social housing to deliver a portfolio of supported temporary accommodation units for families experiencing housing need. This provision will form part of the Council’s wider housing strategy to ensure safe, secure, and appropriate accommodation for vulnerable households, with a particular focus on family units requiring urgent placement. The proposed service model will incorporate both accommodation and support functions. Registered providers of social housing will be expected to deliver a supported housing offer, which includes tailored assistance to residents aimed at promoting tenancy sustainment, financial resilience, and pathways into settled accommodation. Support may include, but is not limited to, help with budgeting, accessing benefits, navigating housing options, and engaging with relevant statutory and voluntary services. In addition to support provision, the successful registered provider of social housing will be responsible for delivering comprehensive tenancy and housing management services across the portfolio. This will include: • Booking clients into appropriate accommodation units • Managing voids and ensuring timely turnaround of properties • Undertaking responsive and planned repairs and maintenance • Ensuring compliance with health and safety and housing standards • Acting as the primary point of contact for residents regarding tenancy matters The Council expects registered providers of social housing to operate with a high level of professionalism, responsiveness, and commitment to quality, ensuring that both the physical environment and the support offer contribute to positive outcomes for families in temporary accommodation. Please download, complete and submit the Soft Market Questionnaire linked to the ProContract Portal
Timeline
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Tender Regions
CPV Codes
98341100 - Accommodation management services
85311000 - Social work services with accommodation
98341000 - Accommodation services
Keywords
residential social care
housing support services
group home placement
supported living accommodation
shelter-based social work
care homes
residential welfare services
live-in support
specialist housing
accommodation-based care
lodging provision
hostel operations
temporary housing
guest accommodation
dormitory management
participant lodging
contractor housing
event lodging
training stay services
supervised accommodation
room booking coordination
guest service management
lodging logistics
facility reception operations
occupancy scheduling
tenant liaison
accommodation oversight
room allocation control
guest registry management
lodging administration
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
