Patient Self-service Check-in and Patient Calling Systems Framework.

Descriptions

NHS Scotland Health Boards have a requirement for integrated patient self-service check-in and patient calling/flow management systems in acute settings. For example, the implementation of automated patient check-in facilities and patient calling technologies is proposed for high volume outpatient clinic areas. Automated check-in is a solution which allows patients to check themselves into clinics by confirming their attendance without having to use a staffed reception desk, while patient flow management allows Health Board staff to direct patients to pre-clinic assessment areas and clinics without direct patient contact. This approach is already successfully used in GP practices and has proven to be effective in other NHS acute areas across the UK.The system[s] will be required to integrate with existing hospital Patient Administration Systems [PAS]. The system to be supplied should be substantially complete (off-the-shelf). The system must include all necessary hardware and software elements.NSS will establish a multi-supplier framework based in the requirements of NHS Greater Glasgow & Clyde available to other Health Boards with similar requirements to create a contract after mini competition or direct call off.