Practice Level Support Services in General Practice

Descriptions

NHSE wishes to establish a commercial mechanism for ‘practice level support’ (PLS) to be purchased for general practice between 2026-2029. PLS is an improvement support programme for general practice that helps general practices to make operational changes for the benefit of patients and staff. For patients, benefits are in improved access and health outcomes, and for staff through increased productivity and reduced workload. PLS delivers these benefits through providing high quality improvement support to general practices so that they are able to implement the changes needed to adopt or optimise the Modern General Practice approach. Modern General Practice (MGP) is a set of operational processes in general practice, based on research and evidence, that enable practice to deliver effective services, good quality access, improved continuity and other benefits for patients, alongside improved working conditions for staff. NHS England would like to invite interested Suppliers to take part in a market engagement event scheduled for 3 December 20025 at 11:00 – 12:30. The purpose of the market engagement is to: Provide an overview of: o the current Practice Level Support (PLS) programme (ending March 2026) o the Primary Care context. • Describe the Modern General Practice, Practice Level Support delivery specification from April 2026 • Proposed Contractual Model • Overview of the procurement process and potential timelines • Question & Answer session You can register your interest at the following link: https://events.teams.microsoft.com/event/a63516f6-384c-4aa8-95d8-2b68f0836fa8@37c354b2-85b0-47f5-b222-07b48d774ee3