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LDC-408b On Demand Transport (Application and Call Centre Provider)
Buyer : Lichfield District Council
"Lichfield On-Demand Bus Service" project will utilise UK Shared Prosperity Funding to provide a pilot scheme to connect residents in rural towns and villages across the locality with urban centres in Burntwood and Lichfield through an on-d ....
Contract to be completed within 12 months. Provision of the implementation and support for a Microsoft Dynamics integrated Telephony Contact Centre with Call Recording & Transcription solution including but not limited to the following: 1) Acquir ....
"Lichfield On-Demand Bus Service" project will utilise UK Shared Prosperity Funding to provide a pilot scheme to connect residents in rural towns and villages across the locality with urban centres in Burntwood and Lichfield through an on-d ....
PHW-ITT-56862 - Provision of a Call Centre Handling and Triage Function
Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
The Health Protection Department in Public Health Wales (PHW) provides a 24/7 specialist service for professionals seeking guidance, advice and management of communicable diseases. We are seeking to outsource our out-of-hours call handling and triage ....
Buyer : southern housing
To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between ....
CH232464 OUT OF HOURS CALL CENTRE SERVICE
Buyer : london borough of ealing
Ealing Council is procuring the out of hours call handling services as a central purchasing body pursuant to Regulation 37 of the Public Contracts Regulations 2015. This new arrangement is open to the contracting authorities listed below. Each party ....
CITB Call Centre Call Recording Software
Buyer : Construction Industry Training Board
The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.
The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.
999 Call Centre/Control Room Simulation and Assessment Centre
Buyer : The Police and Crime Commissioner for Surrey
The Police and Crime Commissioner for Surrey ("the Authority") is looking to establish and ascertain the level of market and supplier capability, interest, and experience with the provision of a bespoke and police centred call centre simulation and a ....
Award of Hillington Laundry and Call Centre LED Project
Buyer : NHS Greater Glasgow and Clyde
Supply and install of LED's across the Hillington Laundry and Call Centre property. See attachments for full spec.
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