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Awarded

LDC-408b On Demand Transport (Application and Call Centre Provider)

Buyer : Lichfield District Council

location icon South West+ 8 more
tag icon £50K
No of lots : N/A
Tender Id : 2611240150
Published : 26th Nov 2024

Descriptions

"Lichfield On-Demand Bus Service" project will utilise UK Shared Prosperity Funding to provide a pilot scheme to connect residents in rural towns and villages across the locality with urban centres in Burntwood and Lichfield through an on-d ....

Awarded

Call Centre With Call Recording & Transcription

Buyer : Parliamentary and Health Service Ombudsman

location icon North East+ 11 more
tag icon £106.09K
No of lots : N/A
Tender Id : 2510240073
Published : 25th Oct 2024

Descriptions

Contract to be completed within 12 months. Provision of the implementation and support for a Microsoft Dynamics integrated Telephony Contact Centre with Call Recording & Transcription solution including but not limited to the following: 1) Acquir ....

Closed

LDC-408b On Demand Transport (Application and Call Centre Provider)

Buyer : Lichfield District Council

location icon South West+ 8 more
tag icon £50K
No of lots : N/A
Tender Id : 1208240035
Type of Contract : Contract
Published : 12th Aug 2024
Deadline : 2nd Sep 2024

Descriptions

"Lichfield On-Demand Bus Service" project will utilise UK Shared Prosperity Funding to provide a pilot scheme to connect residents in rural towns and villages across the locality with urban centres in Burntwood and Lichfield through an on-d ....

Closed

PHW-ITT-56862 - Provision of a Call Centre Handling and Triage Function

Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 0208240010
Type of Contract : Contract
Published : 2nd Aug 2024
Deadline : 15th Aug 2024

Descriptions

The Health Protection Department in Public Health Wales (PHW) provides a 24/7 specialist service for professionals seeking guidance, advice and management of communicable diseases. We are seeking to outsource our out-of-hours call handling and triage ....

Awarded

Call Centre Solution

Buyer : southern housing

location icon London+ 1 more
tag icon N/A
No of lots : N/A
Tender Id : 2506240015
Published : 25th Jun 2024

Descriptions

To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between ....

Closed

CH232464 OUT OF HOURS CALL CENTRE SERVICE

Buyer : london borough of ealing

location icon London
tag icon N/A
No of lots : N/A
Tender Id : 0504240042
Type of Contract : Contract
Published : 5th Apr 2024
Deadline : 16th Dec 2024

Descriptions

Ealing Council is procuring the out of hours call handling services as a central purchasing body pursuant to Regulation 37 of the Public Contracts Regulations 2015. This new arrangement is open to the contracting authorities listed below. Each party ....

Closed

CITB Call Centre Call Recording Software

Buyer : Construction Industry Training Board

location icon Wales
tag icon £200K
No of lots : N/A
Tender Id : 2702240038
Type of Contract : Contract
Published : 27th Feb 2024
Deadline : 2nd Apr 2024

Descriptions

The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.

Closed

CITB Call Centre Call Recording Software

Buyer : construction industry training board

location icon South West+ 15 more
tag icon N/A
No of lots : N/A
Tender Id : 2602240045
Type of Contract : Contract
Published : 26th Feb 2024
Deadline : 2nd Apr 2024

Descriptions

The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.

Closed

999 Call Centre/Control Room Simulation and Assessment Centre

Buyer : The Police and Crime Commissioner for Surrey

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 3011230027
Type of Contract : PIN
Published : 30th Nov 2023
Deadline : 30th Nov 2024

Descriptions

The Police and Crime Commissioner for Surrey ("the Authority") is looking to establish and ascertain the level of market and supplier capability, interest, and experience with the provision of a bespoke and police centred call centre simulation and a ....

Awarded

Award of Hillington Laundry and Call Centre LED Project

Buyer : NHS Greater Glasgow and Clyde

location icon Scotland
tag icon N/A
No of lots : N/A
Tender Id : 2711230005
Published : 27th Nov 2023

Descriptions

Supply and install of LED's across the Hillington Laundry and Call Centre property. See attachments for full spec.

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