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The Council is seeking to procure a customer experience platform solution that: • Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification D ....

The Vale of Glamorgan Council is conducting market research with interested commercial parties in relation to all aspects of a Digital Customer Experience Platform.Without prejudice to competition in the marketplace, this speculative notice is being ....

Award of extension to G Cloud Framework call off contract for a customer experience platform for human resources activities.

The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including incr ....

Customer Experience platform

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experi ....

In order to streamline our processes, we require one platform that will cater for all our insight, analytics and research needs. A platform that meets our current need to host the Customer Satisfaction Programme but is also scalable to adapt to our r ....

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper

Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, e ....

Voice of the Customer Survey Management