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Provision of Customer Research Partner

Buyer : Plus Dane Housing Limited

location icon North West
tag icon £220K
No of lots : 1
Tender Id : 0702250084
Type of Contract : Contract
Published : 7th Feb 2025
Deadline : 10th Mar 2025
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Descriptions

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback ....

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Customer Research: Relationship Surveys 2025-2028

Buyer : Beyond Housing

location icon North East
tag icon £40K
No of lots : N/A
Tender Id : 0302250007
Type of Contract : Contract
Published : 3rd Feb 2025
Deadline : 3rd Mar 2025
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Descriptions

Beyond Housing are seeking a research company to carry out the collection of TSMs to meet the requirements set by the Regulator of Social Housing.

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TfL 95855 - London Transport Museum Customer Research and Benchmarking

Buyer : Transport for London

location icon Wales+ 12 more
tag icon N/A
No of lots : N/A
Tender Id : 1803220070
Type of Contract : Contract
Published : 18th Mar 2022
Deadline : N/A
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Descriptions

This Market Sounding Questionnaire (MSQ) is issued by Transport for London (TfL) on behalf of the London Transport Museum (LTM) and seeks to obtain market feedback to inform LTM’s approach towards its market research requirements.The purpose of thi ....

Awarded

Customer research on billing

Buyer : O F W A T

location icon West Midlands+ 9 more
tag icon £123K
No of lots : N/A
Tender Id : 2910240028
Published : 29th Oct 2024

Descriptions

The broad aims of this research are to: - Understand more about the reasons for of billing contacts and complaints, and the customer journeys when engaging with companies about billing issues. - Capture the experiences of some of what might be classe ....

Awarded

Ofwat and Consumer Council for Water Customer research on sewage in homes in Eng ....

Buyer : o f w a t

location icon England+ 1 more
tag icon N/A
No of lots : N/A
Tender Id : 1806240178
Published : 18th Jun 2024

Descriptions

This ITT is for qualitative research with household water customers who have experienced sewer flooding in their homes or gardens.

Awarded

TfL 95855 London Transport Museum (LTM) Customer Research and Benchmarking

Buyer : transport for london

location icon London
tag icon N/A
No of lots : N/A
Tender Id : 1005240054
Published : 10th May 2024

Descriptions

To provide research and bespoke benchmarking data services for the London Transport Museum (LTM). The research and data received from this service are required to support strategic business decisions for the museum.

Awarded

HMPO User Labs for Customer Research

Buyer : home office

location icon London
tag icon N/A
No of lots : N/A
Tender Id : 0705240064
Published : 7th May 2024

Descriptions

Contract for the hiring of User Research Studio space to His Majesty's Passport Office.

Awarded

Cloud computing customer research (qualitative)

Buyer : competition & markets authority

location icon London
tag icon N/A
No of lots : N/A
Tender Id : 0401240010
Published : 4th Jan 2024

Descriptions

Qualitative research with employees of UK cloud computing business customers to inform the CMA's Market Investigation into the cloud services market. This research will help to develop the CMA's understanding of cloud customer decision-making on issu ....

Awarded
Descriptions

We are looking for a market research agency who are a Market Research Society Company Partner or equivalent. This is a quantitative piece of market research for the Environment Agency to gain insight about our customers, stakeholders and partners.

Awarded

Market/customer research

Buyer : met office

location icon South West
tag icon N/A
No of lots : N/A
Tender Id : 1811220400
Published : 18th Nov 2022

Descriptions

Market/Customer research and subsequent recommendations

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