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CrossCountry is seeking a supplier capable of providing an 'always-on' customer feedback survey solution, along with functionality for the presentation of live results and support with advanced ad hoc insights. The 'always-on' survey needs to be acce ....

The Council is seeking to procure a customer experience platform solution that: • Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification D ....

The Vale of Glamorgan Council is conducting market research with interested commercial parties in relation to all aspects of a Digital Customer Experience Platform.Without prejudice to competition in the marketplace, this speculative notice is being ....

We want you to produce innovative maps to replace our acquired selection from Arriva. We would like you to become our map guardians and to maintain version control of all our maps.Maps required include;•Network map – schematic and geographical• ....

The Education Authority carried out a procurement to further develop the Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals for the period 4 September 2023 - 3 September 2025 with the option of a further 12 months ext ....

Award of extension to G Cloud Framework call off contract for a customer experience platform for human resources activities.

This commission is for a lead consultant of a multi-disciplinary team to provide the services associated with the design and delivery of customer experience improvements at both Barrow and Kendal Town Halls. The services provided under this contract ....

The Education Authority carried out a procurement to further develop the Unified Customer Experience for EA Admissions, Transport,SEN and Free School Meals for the period 4 September 2023 - 3 September 2025(with the option of a further 12 months exte ....

Consultancy services - contact centre discovery and proof of concept