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Awarded

UPGRADE THE CURRENT IT HELPDESK SUPPORT/CALL LOGGING SYSTEM

Buyer : NHS Wales Shared Services Partnership

location icon Wales
tag icon £170.26K
No of lots : N/A
Tender Id : 0303210089
Published : 3rd Mar 2021

Descriptions

The service will provide interventions for adults over the age of 18 who do not meet the criteria for tier 3 support or are reticent to change, and deemed to be at the pre contemplative stage of the cycle of change. The service will also provide shor ....

Awarded
Descriptions

Due to high demand on the Helpdesk to support Covid requirements and also mobile working the current system is no longer supported or fit for purpose. The upgrade will support and improve the user experience in contacting the helpdesk (Current call w ....

Awarded

Housing Ombudsman IT Helpdesk support

Buyer : HOUSING OMBUDSMAN SERVICE

location icon UK
tag icon £27.84K
No of lots : N/A
Tender Id : 2501170027
Published : 25th Jan 2017

Descriptions

This is a GCloud Call Off contract Award Notice covering the procurement by the Ombudsman for HelpDesk services for its 3rd Party software and infrastructure support

Closed

Information Technology Resource - (Network & Cloud Services Administration/Helpd ....

Buyer : Údarás Na Gaeltachta

location icon Ireland
tag icon N/A
No of lots : 1
Tender Id : 0604220393
Type of Contract : Contract
Published : 6th Apr 2022
Deadline : 26th Apr 2022

Descriptions

Information Technology Resource(Network & Cloud Services Administration/Helpdesk Support)

Closed

Provision of 1st Line IT Helpdesk Support

Buyer : FIRST TRENITALIA WEST COAST RAIL LIMITED

location icon UK
tag icon £900K
No of lots : N/A
Tender Id : 0208210513
Type of Contract : Contract
Published : 2nd Aug 2021
Deadline : 3rd Sep 2021

Descriptions

The requirement is for a 24/7 Managed IT Service Desk., Managed IT Service Desk to serve as the primary point of contact for owning incidents, addressing user requests, questions and providing a communications channel between other service management ....

Closed

Helpdesk Support Services

Buyer : Department of Foreign Affairs/An Roinn Gnóthaí Eachtracha

location icon Ireland
tag icon N/A
No of lots : N/A
Tender Id : 1006210870
Type of Contract : Contract
Published : 10th Jun 2021
Deadline : 8th Jul 2021

Descriptions

A highly efficient and professional ICT Support Service is required to support Department of Foreign Affairs staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen ....

Closed

WV20/14 - the provision of External 1st Level ICT Helpdesk Support Person (Offic ....

Buyer : Waterford & Wexford Education & Training Board

location icon Ireland
tag icon N/A
No of lots : 1
Tender Id : 2411200345
Type of Contract : Contract
Published : 24th Nov 2020
Deadline : 15th Dec 2020

Descriptions

Waterford and Wexford Education and Training Board WWETB) (the “Contracting Authority”) invites tenders (“Tenders”) to this Request for Tenders (“RFT”) from economic operators (“Tenderers”) for the appointment to a Single Supplier Fra ....

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