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Customer Service Centre

Buyer : Lincolnshire County Council

location icon East Midlands
tag icon N/A
No of lots : N/A
Tender Id : 1304220120
Type of Contract : Contract
Published : 13th Apr 2022
Deadline : N/A
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Descriptions

Lincolnshire County Council (the Council) welcome discussion about an upcoming Customer Service Centre requirement.The Council is issuing a Pre-Procurement Market Engagement document to bring awareness to the market of the up-coming opportunity, to b ....

Awarded

Single Service Centre - HGS

Buyer : UK Health Security Agency

location icon London+ 14 more
tag icon £211.88M
No of lots : N/A
Tender Id : 0212240032
Published : 2nd Dec 2024

Descriptions

Single Service Centre Contract with HGS UK Ltd

Awarded

His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technolog ....

Buyer : Ministry of Justice

location icon Wales+ 14 more
tag icon £185.04K
No of lots : N/A
Tender Id : 1511240188
Published : 15th Nov 2024

Descriptions

A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.

Awarded

RES/IT - Intelligent IVR Solution Citizens Service Centre (Channel Shift project ....

Buyer : Bristol City Council

location icon Any region
tag icon £920K
No of lots : N/A
Tender Id : 1609240242
Published : 16th Sep 2024

Descriptions

The channel shift project (part of the wider Digital Transformation Programme) is looking to procure an intelligent IVR solution. The main objective of this project is to reduce contact into the Citizen Service Centre and reduce its operating costs. ....

Awarded

Provision of MEP services for Hackney Service Centre

Buyer : london borough of hackney

location icon England
tag icon N/A
No of lots : N/A
Tender Id : 2106240251
Published : 21st Jun 2024

Descriptions

The supply of MEP services by an experienced MEP consultant engineer whose responsibility will be to produce the relevant MEP RIBA Stage 3-4 design and provide advice with respect to the Ground Floor Reconfiguration Project at the Council's Hackney S ....

Awarded

Cabinet Office Call Off from Independent Shared Service Centre 2 (ISSC2 Framewor ....

Buyer : cabinet office

location icon South West+ 9 more
tag icon N/A
No of lots : N/A
Tender Id : 1903240022
Published : 19th Mar 2024

Descriptions

Cabinet Office Call off contract from the Shared Services ISSC2 Framework Agreement from 1 November 2013 to 31 October 2020 and then two extensions one from 1 November to 31 October 2023, and a second from 1 November 2023 to 31 October 2025.

Awarded
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