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BTP conducts a monthly user satisfaction survey with victims of crime through a mixture of online and telephone interviews. It measures their satisfaction with BTP interactions at three different stages (if applicable) during the crime journey proces ....

BTP conducts a monthly user satisfaction survey with victims of crime online and through telephone interviews. It measures their satisfaction with BTP interactions and feeds into the Force's Management Information.

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Victim of Crime User Satisfaction Survey Services

The Scottish Police Authority (known as the SPA) is seeking to appoint a suitably qualified research agency to conduct a user satisfaction survey. The SPA have a current survey which is conducted and analysed internally. Work has been ongoing recentl ....

The Scottish Courts and Tribunals Services (SCTS) wishes to commission a user satisfaction survey in all SCTS-administered courts in 2017 with the option to extend (at the sole discretion of SCTS) for up to two additional surveys in 2019 and 2021.

Monthly based telephone interview based user satisfaction surveys within specified time-frames. 1) User Satisfaction Crime Victim Survey 2) ASB Victim Survey 3) Domestic Abuse Victim Survey 4) Police Telephone Caller Survey

User Satisfaction Surveys

The Scottish Police Authority (known as the SPA) is seeking to appoint a suitably qualified research agency to conduct a user satisfaction survey. The SPA have a current survey which is conducted and analysed internally. Work has been ongoing recentl ....