Closed

15-058 Citizen Portal Soultion

Descriptions

Rotherham Metropolitan Borough Council is looking to provide a single authenticated account for its residents, businesses and service users. We require a secure portal which will allow customers to manage multiple service accounts using a single user id and password and to transact securely and efficiently with the council. The Council is looking to contract with a company who has a proven track record of delivering a secure customer portal, this must be delivered as Software as a Service, RMBC does not want this platform to be delivered from its data centre. The solution must also be fully ready for a go live date of the 1st December 2015 The council wishes to continue to provide a citizens account for the six services and also wishes to build on the success of the existing offer by adding additional services at pace, so that residents have access to a fully rounded suite of council services through the account by the end of 2016/17. Approval for the addition of further services will be made based on clear evidence that a clear Return on Investment can be achieved.

Timeline

Published Date :

13th Aug 2015 9 years ago

Deadline :

18th Sep 2015 9 years ago

Contract Start :

1st Dec 2015

Contract End :

1st Dec 2020

Tender Regions

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors