1415-238 Domestic Boiler Installation programme with back-up service for responsive and out-of-hours emergency repairs and servicing

Descriptions

Islington Council is committed to making Islington a fairer place to live and work and an efficient repairs and maintenance service to its residents is a Housing priority. Islington Council invites suitable expressions of interest from experienced contractors to undertake a domestic boiler installation programme with back-up service for responsive and out-of-hours emergency repairs and servicing to support the Council's in-house teams. The repairs service aims to demonstrate a positive impact on our residents' health and well-being by maintaining properties which are safe and fit for purpose. Background Islington Council's Gas Service was brought in-house in June 2014 to deliver a service to residents in the north of the borough. Islington has a housing stock of approximately 28,800 properties of which approximately 7,500 are leaseholder/Tenant Managed Organisations/Co-ops. The in-house repairs and maintenance teams require support from external contractors with qualified professional skilled tradespeople in delivering a first class service to its residents. Current status This contract will include the planned programme of domestic boiler installations and support the in-house teams for day-to-day, emergency and routine repairs, and servicing to our residential properties. Islington has a diverse community and our housing stock reflects this diversity. There are three area housing offices. 222 Upper Street (central) - Canonbury. Finsbury Park, Highbury East. Highbury West. Mildmay, Barnsbury, Caledonian, Holloway, St. Mary's wards Holland Walk (north) - Hillrise, Junction, St. George's, Tollington wards Old Street (south) - Bunhill, Clerkenwell, St. Peter's wards For the purpose of this package the borough is divided into two (2) geographical areas: north and south. The north area covers Holland Walk area housing office and part of the 222 Upper Street area housing office. The two (2) successful bidders (Contractors) will be allocated to the north area. The responsive and out-of-hours emergency repairs and servicing work will be covered by each contractor. This responsibility will rotate every month, full details are included in the term brief. Boiler Installation work will be evenly assigned to the two (2) appointed Contractors. However if they do not commence works within the agreed time period, refuse or are unable to commence the work it may be given to the other Contractor. The requirement The aim is to support the in-house teams in providing an efficient and effective service to our residents and ensure the Council's housing stock is maintained in good order of repair. This will include basic repairs, improvem..(view full details to see more)