2022/017 - For the provision of Business Process Services to Support Enterprise Ireland Programmes across two (2) Lots

Descriptions

The Contracting Authority proposes to engage in a competitive process for the establishment of two framework agreements for the provision of Business Process Services to Support Enterprise Ireland Programmes.Existing programmes that fall within the scope of this competition for the provision of Business Process services include:-Enterprise Ireland’s Sustaining Enterprise Fund (SEF)-The Enterprise Resilience Initiative (ERI): Stream One and TwoThere are two initial areas of service delivery required under this Framework which are as detailed in Section 4.1:•Lot 1 -The Provision of Portfolio Servicing Services for the SEF and the ERI: Stream OneEnterprise Ireland’s Investment Services Division incorporates an Equity Team, who support Enterprise Ireland’s Investment Committee in processing and addressing consent matters with the overarching objective of safeguarding the commercial rights and obligations of Enterprise Ireland relative to its Equity Instruments. Prior to 2020, Enterprise Ireland’s Equity Team primary “live” equity instruments included:•Convertible Cumulative Redeemable Preference Share, •Cumulative Redeemable Preference ShareTo supplement the above Equity Instruments, Enterprise Ireland initiated a range of additional supports to help Irish businesses to rebuild after the impact of Covid-19. These supports enabled Irish businesses to stabilise cashflow, adapt their operations and innovate to meet new customer needs. •Lot 2 - Development and Management of the Business Processes for the ERI: Stream TwoThe objective of the ERI: Stream Two is to support “energy-intensive” manufacturing and internationally traded services companies, who are currently viable but financially vulnerable as a result of additional costs due to exceptionally severe increases in natural gas and electricity prices.