402_16 Interpretation, Translation and Transcription Services Framework.

Descriptions

ESPO (in partnership with YPO) is seeking to establish a framework agreement with a number of service providers for the provision of interpretation, translation and transcription services. The key aim of the framework will be to promote cost savings and create efficiencies by providing customers access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process.To reflect the different types of interpretation, translation and transcription services required, the framework will be divided into the following lots:—Lot 1 — Face to face interpretation services (verbal)—Lot 2 — Face to face interpretation services (non-verbal)—Lot 3 — Telephone interpretation services—Lot 4 — Video interpretation services (verbal)—Lot 5 — Video interpretation services (non-verbal)—Lot 6 — Translation, transcription and additional services—Lot 7 — Managed services for all interpretation, translation and transcription servicesAlthough most of the lots under the framework will require service providers to supply services throughout all regions of the United Kingdom, since face to face interpretation services (both verbal and non-verbal) are dependent on the location of customers and their respective assignments, lots 1 and 2 above will be further divided into geographical sub-lots (please see the Invitation to Tender for further details).The number of service providers offered a place on the framework will depend in part upon the number and nature of bids received, but the objective will be to ensure that the framework offers a choice of at least 6 to 10 service providers within each lot/sub-lot. Service providers are invited to bid for one, several or all of the lots and sub-lots as they wish.As Central Purchasing Bodies as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by the following classifications of user throughout all administrative regions of the UK: Local Authority Councils; Educational Establishments (including Academies); Central Government Departments and Agencies and Local Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; Any Public Body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Full details of the classification of end user establishments and geographical areas is available on: http://www.espo.org/About-us-%281%29/FAQs/LegalPlease note that although an e-Auction will not be used in establishing this framework, an e-Auction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the framework agreement.In order to express an interest in tendering for this opportunity and obtaining tender documents and/or requesting any further information, please see details below and please ensure you refer to instructions and guidance available: (a) Go to www.eastmidstenders.org (b) If you are not already registered) Register your company by selecting the ‘Register’ box on the top of the home page, (c) Once registered visit the home page select View Opportunities’ then ‘Search Latest Opportunities', from the ‘Organisation' drop down box select ‘ESPO', click search (options) and select the appropriate opportunity ‘402_16 Interpretation, Translation and Transcription Services Framework’, (d) Express an interest by selecting the ‘Register Interest’ box at the bottom of the screen. You should receive a notification email confirming your expression of interest, (e) Once fully registered, you should download the tender from the website.Tenderers should also note that final submissions must be made only via ProContract, no other submission route is permitted. Failure to follow this path will result in the tender submission being disregarded.All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files after accessing the ProContract portal.If you have any query regarding the content or require further information, please use the discussion tools provided within the website. If you experience any problems with registration or expression of interest, please refer any queries on Portal operation to support@due-north.com or telephone +44 1670597136.Note: You will receive email notifications regarding your expression of interest or other important actions on the system. Email alerts may be blocked by your company’s SPAM filter. Please contact your ICT department to ensure that emails from the domain @due-north.com are excluded from the SPAM filter blocked addresses”.