Awarded
2016 0004 IS Infrastructure, Applications, Network, Telecoms and Security support and maintenance se
Descriptions
The scope of the tender is the provision of IS Infrastructure, Applications, Network, Telecoms and Security support and maintenance services, service management, service desk and service integration.The scope will be split into several lots as shown below.Lot 1: Infrastructure Management and SupportLot 2: Application Management and SupportLot 3: Network Management and SupportLot 4: Telephony Management and SupportLot 5: Microwave Management and SupportLot 6: IT Service Desk and Services Management and SupportLot 7: IT Service IntegrationLot 8: IT Security Operations ManagementThis agreement(s) will be for a period of 5 years with options to extend to a maximum of 10 years. All figures shown are the full potential 10 year values.
Timeline
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Tender Regions
CPV Codes
72700000 - Computer network services
72253000 - Help-desk and support services
72220000 - Systems and technical consultancy services
72590000 - Computer-related professional services
72720000 - Wide area network services
72228000 - Hardware integration consultancy services
50333000 - Maintenance services of radio-communications equipment
32550000 - Telephone equipment
32580000 - Data equipment
50330000 - Maintenance services of telecommunications equipment
32570000 - Communications equipment
72227000 - Software integration consultancy services
32500000 - Telecommunications equipment and supplies
32520000 - Telecommunications cable and equipment
72510000 - Computer-related management services
Keywords
telecommunications equipment
telecom supplies
communication devices
network hardware
telecom gear
supply components
telecommunications cables
fiber-optic cables
copper telecom cables
cable infrastructure
telecom hardware
network cabling components
telephone equipment
telecom handsets
telephone devices
phone hardware
telephone gear
communications equipment
network devices
radio comms equipment
data equipment
computing hardware
data processing equipment
IT equipment
server and storage hardware
router firmware tuning
switch port cleaning
antenna alignment
network rack check
telecom hardware diagnostics
cable integrity test
signal booster calibration
PBX maintenance
telecom cabinet cleaning
equipment firmware update
transceiver tune-up
antenna SWR test
RF amplifier check
signal processor calibration
handheld radio battery replacement
encryption module update
radio head cleaning
repeater alignment
broadcast hardware test
frequency stability check
system architecture analysis
technical advisory
solution feasibility studies
performance optimization
technical risk assessment
systems integration advice
IT infrastructure review
scalability consulting
technical requirement definition
systems audit
integration architecture design
cross-platform interface planning
middleware advisory services
API orchestration strategies
system handshake protocol design
legacy system compatibility consulting
data exchange model alignment
service layer integration mapping
hardware-software interfacing strategy
peripheral configuration consulting
embedded systems linkage
firmware integration plans
controller interface mapping
device communication protocols
sensor-actuator coordination
physical systems synchronization
system bus configuration
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
infrastructure lifecycle control
IT performance supervision
helpdesk coordination
managed support frameworks
service desk implementation
hardware lifecycle tracking
network service routing
computer asset management
centralized IT monitoring
digital workflow control
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
WAN design
long-distance connectivity
multi-site networking
inter-office data links
high-capacity backbone services
telecom infrastructure setup
MPLS services
cross-border network provisioning
leased line integration
WAN security solutions
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
