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26694 - Shopmobility and Demand Responsive Transport Services
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Descriptions
Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme. The successful Supplier will be expected to deliver the following core services: 1. Shopmobility Services Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. 2. Demand Responsive Transport (Dial-a-Ride) This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or accessibility challenges. 3. Community Car Scheme A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers using their own vehicles. The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth’s residents and visitors. The appointed Supplier will be expected to demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services. The anticipated duration of the contract is for 3 (three) years, with an option to extend for one further period of 2 (two) years.
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Tender Regions
CPV Codes
60130000 - Special-purpose road passenger-transport services
60120000 - Taxi services
60112000 - Public road transport services
Keywords
city bus transit
municipal shuttle service
public coach operations
commuter bus routes
urban transport provision
mass transit bus service
road-based public transport
municipal bus network
scheduled transit service
passenger road transport
taxi ride service
private hire taxi
meter‑based transport
on‑demand cab provision
urban taxi dispatch
passenger fare service
licensed taxi operations
city taxi hire
taxi fleet service
metered journey provision
school bus service
patient transport vehicle
airport shuttle operation
employee transfer bus
tourism coach service
disability transport service
corporate shuttle provision
VIP transport service
event coach hire
special‑needs transit
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors