Open Closing in a 25 days

26694 - Shopmobility and Demand Responsive Transport Services

Descriptions

Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme. The successful Supplier will be expected to deliver the following core services: 1. Shopmobility Services Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. 2. Demand Responsive Transport (Dial-a-Ride) This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or accessibility challenges. 3. Community Car Scheme A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers using their own vehicles. The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth’s residents and visitors. The appointed Supplier will be expected to demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services. The anticipated duration of the contract is for 3 (three) years, with an option to extend for one further period of 2 (two) years.

Timeline

Published Date :

19th Nov 2025 Yesterday

Deadline :

15th Dec 2025 in a 25 days

Contract Start :

1st Apr 2026

Contract End :

31st Mar 2029

Tender Regions

Keywords

city bus transit

municipal shuttle service

public coach operations

commuter bus routes

urban transport provision

mass transit bus service

road-based public transport

municipal bus network

scheduled transit service

passenger road transport

taxi ride service

private hire taxi

meter‑based transport

on‑demand cab provision

urban taxi dispatch

passenger fare service

licensed taxi operations

city taxi hire

taxi fleet service

metered journey provision

school bus service

patient transport vehicle

airport shuttle operation

employee transfer bus

tourism coach service

disability transport service

corporate shuttle provision

VIP transport service

event coach hire

special‑needs transit

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors