Closed
A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services
Descriptions
Dudley Metropolitan Borough Council is seeking a highly experienced agency to identify and recruit people within the Dudley community and to use a deliberative enquiry approach to engage residents on the development of its digital services and how they can be supported to change the way they interact with the council. Dudley's Council Plan 2016/19 has a priority of "One council, building an effective and dynamic organisation", which articulates an ambition of improving the way that residents interact with the Council, as well as reducing the cost of transactions, by implementing a digital self-serve platform (online customer account). In 2016 Corporate Board therefore approved a Digital Transformation Programme of delivery, which included the implementation of a Digital Platform for the Council, with the broad aims of: Enhancing citizen interactions; Improving efficiency (including case management); and Creating significant savings by moving services online/improving self-service. Dudley Council is encouraging organisations / companies, including SME's, to consider the 'Social Value' aspect of their proposed service delivery in projects. The successful provider will be expected to demonstrate how they will support this.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79310000 - Market research services
73300000 - Design and execution of research and development
73200000 - Research and development consultancy services
73210000 - Research consultancy services
73000000 - Research and development services and related consultancy services
Keywords
R&D services
innovation consultancy
feasibility studies
technology development
scientific advisory
experimental design
product innovation
applied research
industrial consultancy
development support
R&D planning
innovation strategy
project roadmap
funding advisory
commercialization consulting
technology trend analysis
proposal development
policy advisory
market relevance study
development oversight
scientific consulting
academic research advice
evaluation support
proposal refinement
expert review
methodology guidance
field research advisory
data analysis consulting
study design review
research planning
R&D implementation
experimental execution
innovation delivery
technical program management
end-to-end research services
product testing delivery
project coordination
prototype realization
development execution
market research services
consumer research
product testing
focus groups
market segmentation studies
brand research
competitive analysis
market surveys
consumer insights
market trend analysis
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
