Open Closing in a 14 days

Accident and Claim Management - Preliminary Market Engagement

Descriptions

Network Rail is reviewing its strategic approach to how it manages accidents and claims and is seeking to understand options available in the market to ensure best value for Network Rail.

Network Rail will require a new Supplier, under this Agreement, to optimise the management of its Accident and Claims through minimising off road time, timely and professional nationwide customer service, and reducing emissions.

Network Rail currently operates a fleet of circa 10,000 vehicles made up of cars, commercial vehicles and HGVs. We also operate circa 1,200 short term hire vehicles. All of these vehicles are spread nationwide across the country therefore we would expect nationwide coverage of these services. During the time period of 1st July 2024 to 30th June 2025, Network Rail reported a total of 1,858 incidents for the core fleet (197 for cars and 1,661 for commercial vehicles). Therefore we estimate a 12% car incident ratio and 18% commercial incident ratio.

Timeline

Published Date :

11th Sep 2025 Yesterday

Deadline :

26th Sep 2025 in a 14 days

Contract Start :

31st Jul 2026

Contract End :

31st Jul 2029

CPV Codes

Keywords

fleet tracking platform

fuel consumption monitor

driver behavior logging

vehicle telematics service

fleet cost analysis

maintenance scheduling system

fleet assignment optimizer

fleet compliance reporting

asset utilization tool

fleet service portal

Tender Lot Details

2 Tender Lots

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors