Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

Wales

48612000 - Database-management system

72253000 - Help-desk and support services

72000000 - IT services: consulting, software development, Internet and support

48217000 - Transaction-processing software package

72212100 - Industry specific software development services

48613000 - Electronic data management (EDM)

48100000 - Industry specific software package

72260000 - Software-related services

48442000 - Financial systems software package

48445000 - Customer Relation Management software package

48333000 - Contact management software package

industry-specific software

vertical market application

specialised enterprise software

tailored industry IT solution

transaction processing software

payment system application

financial transaction engine

POS backend solution

real-time transaction platform

address book software

client database manager

lead tracking system

interaction history tool

contact tagging engine

relationship mapping software

CRM light interface

duplicate detection module

email integration tool

contact import/export utility

core banking system

treasury management software

payment processing platform

fund transfer engine

financial transaction hub

loan origination system

interest calculation module

account aggregation tool

anti-fraud analytics

compliance ledger system

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

DBMS platform

client-server database

database security manager

user privilege control

concurrency control engine

data integrity module

replication manager

high-availability cluster

schema versioning tool

database audit logs

document repository system

version control manager

metadata tagging engine

content indexing software

records retention module

access permission tool

workflow routing engine

audit trail recorder

electronic archive

digital record organizer

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

vertical market applications

regulatory software development

compliance application coding

sector-focused solutions

domain-specific modules

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

tech writing and documentation

training and onboarding

deployment assistance

software lifecycle guidance

user manual creation

version upgrade support

platform migration services

integration planning