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Alarm Monitoring Service
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Descriptions
The key objectives of this contract is to provide:-
a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd.
b) An ARC platform enabling the supplier's Operators to communicate with our residents via our analogue and digital TEC equipment.
c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts).
d) An out of hours repairs handling service.
The Contract will be for a term of 8 years (the Term). The contract will have break clauses included
Timeline
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Tender Regions
CPV Codes
79711000 - Alarm-monitoring services
Keywords
alarm-monitoring services
alarm system surveillance
24/7 alarm monitoring
security alarm response
control room monitoring
remote alarm management
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
