Closed
All Trades Day to Day Reactive Repairs & Small Works Contract, 1 August 2023 to 31 July 2026, Various Locations, North Glasgow
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Descriptions
Reactive maintenance and small works repairs to various property types including new-build and refurbished houses and flats. The contract will include only a limited amount of roofing works as these are let under a separate contract. ng homes direct works organisation ng2 will also carry out a limited amount of joinery, wet trades and minor civils works and the majority of the electrical re-wiring and void works. ng2 will also provide a 'handyman' service and this will run concurrently with the reactive repairs contract. There will be occasions when the successful contractor will require to liaise with ng2. The Contractor will require to carry out the duties of Principal Designer and Principal Contractor when applicable within the contract. The Contractor will be required to operate an Appointment System within the Contract with am/pm appointment slots being offered to customers for the following trades; Joiner; Plumber; Electrician; Painter; Plasterer and Glazier. The Contractor must be capable of providing an integrated IT system at no cost to the Client, which is capable of integrating with ng homes Housing Management system, with full integration being achieved prior to Contract commencement. The Contractor must supply ‘real time’ access to their repairs history system. The Client must be provided with access for multiple users to the ‘real time’ updates. Provision for the Client to log calls on the Client repairs system on behalf of the Contractor is required rather than relying on Contractor contact. These jobs will be electronically submitted to the Contractor who will then log them on to their system. The Contractor will then ensure that when the daily job submission occurs these jobs are excluded from the submission in order to avoid job duplication. The Contractor will be required to send in monthly job status reports, these will include the Key Performance Indicator statistics inclusive of ARC statistics to ensure accurate Client reporting to the Scottish Housing Regulator The contract will be subject to satisfactory review as set out in the KPI section. The Contractor will be required to maintain an office and depot, or offices and depots, locally within, or reasonably central to, the area covered by the Contract and provide dedicated staff to deal with the day to day operations of the Contract and employ predominantly directly employed labour to carry out the Works. The total number of units included within the contract is approximately 5,492. The Contract will also include repairs to common areas of approximately 842 units either factored by ng homes, shared ownership with ng homes. Maintenance may also be required to offices or lock up areas as required. The contract will not be divided into lots as this would make the execution of the contract excessively technically difficult).
Timeline
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Tender Regions
CPV Codes
45330000 - Plumbing and sanitary works
45431200 - Wall-tiling work
45442100 - Painting work
71550000 - Blacksmith services
50000000 - Repair and maintenance services
45410000 - Plastering work
50711000 - Repair and maintenance services of electrical building installations
Keywords
forge work
metal shaping
plumbing work
blacksmithing
plastering work
pipe fittings
wall-tiling work
smith repairs
tool forging
one-off repairs
custom forging
painting work
gate forging
ornamental ironwork
metal restoration
artisanal metal services
wall smoothing plaster
ceramic wall surfacing
sanitary installation
render application
fault current testing
drainage system assembly
troubleshooting visit
panel board servicing
calibration service
circuit breaker reset
metal heat treatment
onsite repair support
equipment repair service
general facility repair
switch replacement
ad-hoc technical service
outlet socket repair
decorative painting work
wall tile installation
decorative metalwork
surge protector install
gypsum finish work
wrought iron fabrication
repair diagnostics
emergency repair team
bathroom and kitchen wall tiling
general building servicing
emergency generator maintenance
maintenance contract service
comprehensive maintenance support
building paint application
electrical grounding check
lighting circuit diagnostics
multi-system troubleshooting
distribution board upgrade
multipurpose equipment upkeep
component replacement service
bespoke metal fabrication
varied preventive maintenance
service schedule planning
sanitary fixture installation
bespoke maintenance contracts
wall and surface painting
preventive maintenance program
miscellaneous gear tune-up
Workflows
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Details
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