AN2006 Provision of IP Layered Wide Area Network

Descriptions

Chwarae Teg is issuing this tender with a view to enter into a contract for the provision of IP Wide Area Network carrier services.We invite tenders from reputable companies and established organisations/ individuals to tender for the Installation and Supply of a WAN Infrastructure solution which will be used over Chwarae Teg’s 4 branch site locations.The contract will be for a period up until 31st March 2018 with an option to extend and the value for the initial term of the contract is estimated to be in the region of £15k to £25KCurrent network topologyChwarae Teg currently has the following domain topology:Active Directory 2003-2012R2 (mixed mode) multi master hierarchy supporting industry standard protocols and API’s (DHCP / DNS / Kerberos / and X.509 certificates)4 X branch Domain Controllers with FSMO roles supporting authentication / group policy / third party system tools and backup applications (plus file/print /certificate services)Microsoft Exchange Messaging System (2003-2010)Total number of existing users 70 (increasing to 85 over the next 6 months) split across 4 sites based in Wales (North and South Wales)External SharePoint 2010 server hosted in a datacenter offsite co-locationExternal Terminal Server hosted in a datacenter offsite co-locationProposed services in the next quarterMicrosoft Dynamics CRM system across all sites and remote worker accessOffice 365 cloud integration (Exchange / SharePoint / Office)New proposed communications platform (Skype for business / VOIP integration)Conference facilities at each site (VOIP or leased line connection)Headcount in offices85 users will be split across 4 sites (postcodes listed below). The percentage of user visits to each location will fluctuate depending on the project requirements. As an average we are looking at the following:Cardiff – 50%Treforest – 30%Llanelli – 10%Colwyn Bay – 10%Technical specificationBidders are required to quote on enhancing the existing solution, resolve and quote on faulty equipment replacement or recommend better models.Bidders are required to also quote on the named sites above and provide relevant costingsA SLA will also need to be created with an optimisation level of 85% (or above) success rateMinimum requirementsBidders are required to quote on implementing a new solution which will provide a fault tolerant, efficient, scalable WAN connectivity solution with adequate bandwidth overhead / fault tolerance and high availability to service the organisations data transmission requirements.Chwarae Teg currently has the following line connection topology listed below.These are split between two ISP providers:Cardiff CT postcode: CF24 5JW2 X ADSL2+ lines (bonded)Connection speeds approx. 0.5MB Up / 5.5MB Down(Currently connected to the Roath exchange)Llanelli CT postcode SA14 8GG2 X ADSL2+ lines (possibly bonded)Connection speeds approx. 0.5MB Up / 1.5MB DownColwyn Bay CT postcode LL29 8HT2 X ADSL2+ lines (possibly bonded)Connection speeds approx. 2MB Up / 2.5 downTreforest CT postcode CF37 5BE2 X ADSL2+ lines (bonded)Connection speeds approx. 0.5 up / 8MB DownHaving conducted industry research and connectivity provisioning exercises, we have identified the proposed availability of connection types available at each site. These are listed in the matrix below.*There may be a requirement to remove/amend or modify any specific areas of the quotation in relation to increased costings or additional charges accordingly.Current availability of connection types which are physically possible at each geographic location(We would also consider additional connectivity types (MPLS / Frame Relay / Satellite / VPLS / circuit switched connections / packet switched connections / dedicated connections (dependent on costings).Deployment and delivery timesA cost breakdown/delivery times should also be included. This should contain the following information:ProductsCosts (hardware) and annual support feesSoftware and annual support feesAny additional license feesServices (offsite)Design / implementationDay ratesTotal number of resourcesTotal number of daysServices (onsite)Day ratesTotal number of resourcesTotal number of daysProject managementInfrastructure installation / configurationSystem installation trainingTesting / maintenance and service acceptance testingThe final WAN solution will also be subject to a number of user acceptance tests (this will identify if all the equipment, lines and network connectivity are functioning correctly). Until, Chwarae Teg are satisfied that the final installation is working and fit for purpose no payments will be made. All faults or issues are the responsibility of the winning bidder to resolve.Network Operations monitoring (bandwidth utilization / NetFlow statistics / service system testing) across all sitesUser acceptance testingMonthly/quarterly bills will not be released until the solution is 100% operational.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=37229.