Awarded

AN2030 Support, Maintenance and Development and Microsoft Dynamics 365

Descriptions

Chwarae Teg are looking to procure the provision of the Support, Maintenance and Development of Microsoft Dynamics 365.Tenderers are requested to understand the specification document and ensure the specified requirements can be achieved. Your understanding of our requirements shall be reflected in your Pricing Schedule (Appendix 2).Chwarae Teg is looking for a D365 service partner that can support our D365 system both currently and in the future, but that will also add value through proactive recommendations and enhancements that will support Chwarae Teg’s future strategy and growth. The requirements set out in the following sections are intended to allow the Supplier to demonstrate its ability to support and develop Chwarae Teg’s D365 system in a competent way and also its ability to recommend enhancements and new solutions where directed.Chwarae Teg is looking for a solution which:Is easy to manage both commercially and operationally.CommerciallyoProviding Chwarae Teg with clear upfront pricing for any potential development work which allows accurate budgeting over the term of the Contract.oIs cost-effective both at the start of the Contract and as the service grows.oGives up to date monthly information on the contract and remaining value.OperationallyoThe supplier acting as single point of contact for all of Chwarae Teg’s D365 maintenance, support and development requirements and management of third party providers.oInvestigates and resolves maintenance and support issues quickly and efficiently in line with agreed timelines set out in the Maintenance and Support contract.oCompletes any approved development work in line with agreed timescales and project plans (sometimes requiring out of normal business hours support).oAre flexible with respect to future requirements and service options. Chwarae Teg must not be limited in respect of additions or amendments to the solution except as provided in the contract.oProvides timely advice on advances of functionality and capabilities in the Dynamics CRM environment which could be beneficial to our Dynamics CRM system.oProvide support/training to CT staff members when requested to provide the organisation to be more self-efficient in the future.

Timeline

Published Date :

6th Jan 2021 3 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Wales

CPV Codes

72200000 - Software programming and consultancy services.

72211000 - Programming services of systems and user software.

72317000 - Data storage services.

72321000 - Added-value database services.

72510000 - Computer-related management services.

72266000 - Software consultancy services.

72319000 - Data supply services.

72810000 - Computer audit services.

72300000 - Data services.

72000000 - IT services: consulting, software development, Internet and support.

72210000 - Programming services of packaged software products.

72232000 - Development of transaction processing and custom software.

72267000 - Software maintenance and repair services.

72260000 - Software-related services.

72314000 - Data collection and collation services.

72512000 - Document management services.

72591000 - Development of service level agreements.

72800000 - Computer audit and testing services.

72500000 - Computer-related services.

72611000 - Technical computer support services.

72250000 - System and support services.

72262000 - Software development services.

72318000 - Data transmission services.

72511000 - Network management software services.

72265000 - Software configuration services.

72600000 - Computer support and consultancy services.

72315200 - Data network management services.

72230000 - Custom software development services.

72263000 - Software implementation services.

72315100 - Data network support services.

72316000 - Data analysis services.

72322000 - Data management services.

72320000 - Database services.

72312100 - Data preparation services.

72820000 - Computer testing services.

72590000 - Computer-related professional services.

72610000 - Computer support services.

72240000 - Systems analysis and programming services.

72315000 - Data network management and support services.

72261000 - Software support services.

72330000 - Content or data standardization and classification services.

72220000 - Systems and technical consultancy services.

72312200 - Optical character recognition services.

72313000 - Data capture services.

48000000 - Software package and information systems.

72264000 - Software reproduction services.

72310000 - Data-processing services.

72268000 - Software supply services.

72312000 - Data entry services.

72212000 - Programming services of application software.

Tenderbase Categories

Building Services Consultancy/ Engineering Design Services / Consultancy/ Urban Planning and Landscape Architectural Services /Technical Testing Analysis and Consultancy Services/ Inspection Services

IT / ITES / Networking and Internet Software Development Services/Business Software Development Services/ Miscellaneous Software Development Services /Custom Software Development Services/Computer Rel

Building Services Consultancy/ Engineering Design Services / Consultancy/ Urban Planning and Landscape Architectural Services /Technical Testing Analysis and Consultancy Services/ Inspection Services

Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services

Software Solutions/ POS/ERP/Business Software/ Analytics/Accounting/ Graphics

Building Services Consultancy/ Engineering Design Services / Consultancy/ Urban Planning and Landscape Architectural Services /Technical Testing Analysis and Consultancy Services/ Inspection Services

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ? Log in

Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Tender Value :

£100K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors