AWARENESS RAISING PROGRAMME FOR FRONT-LINE WORKERS

Descriptions

Description of the goods or services requiredTo produce a bilingual income maximisation information pack and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to help households to claim additional income.The objectives for the successful Bidder will be to engage with front-line workers to raise awareness and understanding of:•welfare benefits, not only for those provided by the Department for Work and Pensions, but also the Welsh benefits and welfare payments, such as Free School Meals, Pupil Deprivation Grant, Discretionary Assistance Fund, etc.•the impact to low income households generated by the ending of £20pw universal credit/working tax credit uplift, alongside the other financial/support measures put in place to help those affected by the pandemic.•the barriers, personal and administrative, that prevent people from claiming their correct entitlement to welfare benefits and welfare payments.•the common issues that people face when making a claim for a welfare benefit/wider financial support and during the decision making process.•the specific approaches that can be employed to encourage and help people to overcome the personal and administrative barriers preventing them from claiming welfare benefits and welfare payments.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=113278.