Awarded

1516BC02 Enablers for and barriers to customer take up for digital tax credits

Descriptions

This research is intended to build on the existing research and evidence already available, to understand not only the triggers and barriers to using an online service, but to understand what HMRC can do to achieve greater take-up for a digital tax credits service and to reduce customer’s reliance on our telephone and paper channels.

Timeline

Published Date :

11th Jan 2016 9 years ago

Deadline :

13th Jul 2015 9 years ago

Tender Awarded :

1 Supplier

Awarded date :

17th Jul 2015

Contract Start :

17th Jul 2015

Contract End :

31st Dec 2015

Tender Regions

London

CPV Codes

73000000 - Research and development services and related consultancy services

Keywords

customer take up

digital tax credits

existing research

greater take-up

digital tax credits service

customer’s reliance

paper channels.

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors