Awarded
Britannic Managed Service
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Descriptions
Britannic's service is an outsourced partnership where they take full responsibility for managing, monitoring, and supporting a company's critical IT and communication systems. This is done proactively, 24/7/365, from a UK-based Network Operations Centre (NOC) with the goal of preventing issues before they impact the business. Its primary objectives are to ensure maximum system uptime, enhance cybersecurity, optimize performance, and reduce the operational overhead on internal teams. This helps University manage the service while running on a lean structure.
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Tender Regions
CPV Codes
64200000 - Telecommunications services
72222300 - Information technology services
Keywords
IT operations management
system provisioning
help desk support
system monitoring
IP telephony provision
IT lifecycle support
IT backup services
leased line service
network administration
server management
telecom traffic routing
service desk operations
telecom carrier operations
data transmission service
telecom network operations
telecom infrastructure management
broadband connectivity service
infrastructure maintenance
network voice/data service
voice communication provision
Tender Lot Details & Award Criteria
2 Tender Lots
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