Closed
Business Process Services
Descriptions
Crown Commercial Service (CCS) as the authority intends to put in place a Pan Government Collaborative Agreement for the provision of citizen contact centres, shared services and operational business process outsourcing. The agreement can be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited too: local authorities, health, police, fire and rescue, education and devolved administrations. Across the public sector billions of pounds are spent every year delivering operational and shared service outsourcing and contact centre services to the general public. Whether it be delivering essential benefit, tax and advisory services to emergency and local authority services — there is a huge volume of operation and contact touching almost all UK residents on a daily basis.We are in the early stages in the development of this agreement and will use the market engagement sessions to determine the lotting structure of this framework.
Timeline
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Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
79995000 - Library management services
79210000 - Accounting and auditing services
79211100 - Bookkeeping services
79200000 - Accounting, auditing and fiscal services
79418000 - Procurement consultancy services
79999000 - Scanning and invoicing services
79400000 - Business and management consultancy and related services
79500000 - Office-support services
79510000 - Telephone-answering services
79211120 - Sales and purchases recording services
79996100 - Records management
79631000 - Personnel and payroll services
79560000 - Filing services
79630000 - Personnel services except placement and supply services
79610000 - Placement services of personnel
79992000 - Reception services
79211200 - Compilation of financial statements services
79997000 - Business travel services
79990000 - Miscellaneous business-related services
75130000 - Supporting services for the government
79994000 - Contract administration services
79550000 - Typing, word-processing and desktop publishing services
79342300 - Customer services
79212500 - Accounting review services
79600000 - Recruitment services
79993000 - Building and facilities management services
79999200 - Invoicing services
79996000 - Business organisation services
79211110 - Payroll management services
79530000 - Translation services
79999100 - Scanning services
79635000 - Assessment centre services for recruitment
79211000 - Accounting services
75100000 - Administration services
79540000 - Interpretation services
79520000 - Reprographic services
79570000 - Mailing-list compilation and mailing services
79993100 - Facilities management services
Keywords
administrative framework implementation
government infrastructure support
regulatory implementation support
administrative resource provision
financial statements preparation
financial statements compilation
consolidated accounts creation
professional consulting services
performance management guidance
organizational development advice
procurement process assistance
interpreter-translation support
mailing list compilation services
building services coordination
Workflows
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Possible Competitors
1 Possible Competitors
