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Certificate Lifecycle Management Programme Core Services
Descriptions
Network Rail is seeking to engage the market regarding the future procurement of a Certificate Lifecycle Management (CLM) solution. This project is driven by significant industry changes, including the CA/Browser Forum's decision to reduce the maximum lifespan of public SSL/TLS certificates over the coming years. By 2029, certificates will require renewal as frequently as every 47 days, and domain validation reuse will be limited to just 10 days. These changes are intended to enhance security but will introduce substantial operational overhead, making manual certificate management impractical and automation essential.
Network Rail operates across a complex landscape of on-premises, cloud, and supplier-managed environments. A key challenge is the fragmented ownership and lack of central visibility over certificates, particularly those issued and managed by third-party suppliers. This fragmentation increases the risk of outages due to expired or misconfigured certificates and limits Network Rail's ability to monitor, renew, or enforce compliance directly.
The CLM project aims to address these challenges by implementing a solution that enables the centralised, automated management of certificates throughout their lifecycle, regardless of where they are issued or managed. The solution must provide comprehensive visibility across all environments, support robust automation for renewal and validation, and enable clear supplier accountability through contractual mechanisms. This includes the ability to track certificates managed by third parties, enforce renewal responsibilities, and ensure that incidents caused by supplier failures can be managed contractually.
Network Rail is inviting suppliers to demonstrate how their solutions can meet these requirements, including the ability to:
Centrally track and manage certificates across all environments and suppliers.
Automate certificate renewal, validation, and compliance processes.
Provide visibility and control over third-party issued certificates.
Support supplier accountability and contractual enforcement.
Align with upcoming industry standards and security requirements.
Deliver proven solutions at scale, with references from similar large infrastructure organisations.
This market engagement will inform Network Rail's approach to the procurement of a CLM solution that ensures security, operational resilience, and compliance in a rapidly evolving digital landscape.
Timeline
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Tender Regions
CPV Codes
72267000 - Software maintenance and repair services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72590000 - Computer-related professional services
72212200 - Networking, Internet and intranet software development services
72260000 - Software-related services
72222300 - Information technology services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
network management software
intranet portal programming
internet service integration
firewall interface development
user authentication modules
web services coding
secure network protocols
network diagnostics tools
intranet collaboration software
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
software maintenance
bug fixing
application updates
software patching
error correction
system performance tuning
IT repair services
version upgrades
legacy system support
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
