Awarded
CFT 65480 DCAL — PRONI — Support and Maintenance of PRONI Catalogues Plus (PCP) System.
Descriptions
PRONI's Catalogues Plus (PCP) is PRONI's master catalogue system. It is a business critical system essential both to the acceptance of records and to making records accessible to the public. It allows its users to create and maintain its electronic catalogue and manage the location details of physical. The PCP system underpins the workings of the whole PRONI organisation. PRONI own the intellectual property rights (IPR) of PCP. It exports data to PRONI's on-site public catalogue (CALM) and on-line catalogue (eCatalogue) In April 2005 PRONI built a Digital Repository to enable it to ingest, preserve and make available digital records. PCP receives data for the digital repository, enabling staff and the public to access digital records. In June 2015 PRONI refreshed the PCP system. The new system provides a technology upgrade of the software, updating it from its original MS Access format to a Microsoft .Net platform. It also simplifies the current complex database structure, reducing the table count from approximately 150 down to 50. An extensive exercise has also been completed to identify enhancements and further functionality likely to be required to transform working procedures within the next 3 years. PRONI wishes to procure a contract to supplement the in-house team for the maintenance, support and potential future development of PCP. The scope of the proposed project is for a supplier to undertake a Maintenance and support of PRONI's Master Catalogue Plus System (PCP) and provide a framework for potential future development of the system in collaboration with, and under the direction of PRONI's IT staff.
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72000000 - IT services: consulting, software development, Internet and support
72232000 - Development of transaction processing and custom software
72610000 - Computer support services
72230000 - Custom software development services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
payment gateway module development
transactional recordkeeping systems
secure checkout engine
ledger automation
banking software coding
settlement processing routines
invoice and billing integration
financial API coding
high-volume transaction systems
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
