Awarded
CFT 65480 DCAL — PRONI — Support and Maintenance of PRONI Catalogues Plus (PCP) System.
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Descriptions
PRONI's Catalogues Plus (PCP) is PRONI's master catalogue system. It is a business critical system essential both to the acceptance of records and to making records accessible to the public. It allows its users to create and maintain its electronic catalogue and manage the location details of physical. The PCP system underpins the workings of the whole PRONI organisation. PRONI own the intellectual property rights (IPR) of PCP. It exports data to PRONI's on-site public catalogue (CALM) and on-line catalogue (eCatalogue) In April 2005 PRONI built a Digital Repository to enable it to ingest, preserve and make available digital records. PCP receives data for the digital repository, enabling staff and the public to access digital records. In June 2015 PRONI refreshed the PCP system. The new system provides a technology upgrade of the software, updating it from its original MS Access format to a Microsoft .Net platform. It also simplifies the current complex database structure, reducing the table count from approximately 150 down to 50. An extensive exercise has also been completed to identify enhancements and further functionality likely to be required to transform working procedures within the next 3 years. PRONI wishes to procure a contract to supplement the in-house team for the maintenance, support and potential future development of PCP. The scope of the proposed project is for a supplier to undertake a Maintenance and support of PRONI's Master Catalogue Plus System (PCP) and provide a framework for potential future development of the system in collaboration with, and under the direction of PRONI's IT staff.
Timeline
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72000000 - IT services: consulting, software development, Internet and support
72232000 - Development of transaction processing and custom software
72610000 - Computer support services
72230000 - Custom software development services
Keywords
IT consulting
desktop aid
web services
network support
cloud services
IT outsourcing
client-computer support
user support solutions
software development
cybersecurity support
IT support services
application maintenance
ledger automation
IT technical help
help desk services
digital transformation
low-level OS support
remote support services
technical assistance
technical support
infrastructure support
system troubleshooting
computing assistance
system integration
domain-specific coding
software customization
secure checkout engine
banking software coding
financial API coding
technical incident resolution
payment gateway module development
system optimization services
IT infrastructure management
industry-aligned solution delivery
software crash resolution
high-volume transaction systems
hardware-level diagnostics
device compatibility resolution
custom interface building
requirement-driven development
specialized backend logic
end-user feature customization
settlement processing routines
vertical application programming
technical configuration help
critical failure response
invoice and billing integration
bespoke application design
advanced system troubleshooting
tailored software solution creation
transactional recordkeeping systems
Workflows
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Details
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