Awarded

CITB Voice of the Customer Platform and Support Services

Descriptions

CITB have a requirement for a ‘Voice of the Customer’ (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.

Timeline

Published Date :

15th Nov 2024 3 months ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

22nd Oct 2024

Contract Start :

N/A

Contract End :

N/A

Tender Regions

London UK Northern Ireland Scotland Wales West Midlands South East East Midlands Ireland North West East of England Yorkshire and The Humber North East South West

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors