Open Closing in a 16 days
Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment
Descriptions
Community Alarms 2026-28
Lot 1: Monitoring and Response and Call Handling
Lot 2: Provision of Equipment
Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submission.
Word count limits apply, any information going over will not be considered.
Respond to ALL questions.
Additional documents or information not required will be disregarded.
Please note timeline with regards to questions and submission dates.
All communication/correspondence and clarifications must be sent via the In-tend portal.
Do not contact the Service area for information, please use the correspondence facility
Regularly view the 'Clarification' tab for updates or responses to questions received by bidders.
Questions asked together with the response, will be made available to all bidders (if not P&C), this to ensure a fair and consistent approach to all.
Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail.
The Council will provide as much support and information as it can to help guide you through the Tender process. If there is anything you are not sure of or need clarification on, please contact the Procurement lead using the correspondence facility within the In-tend electronic tendering system.
Opting In
To inform us of your decision to participate and to be able to submit a tender you will be required to Opt In. Opting In will confirm to us of your involvement and your intention to submit a tender return.
Opting Out
Will confirm that you are no longer interested in submitting a tender return. You will be able to provide a reason as to your decision if you wish. This will cease any system-generated communications. You will be able to opt back in at any point.
Target contract commencement date 16th February 2025
Contract term 2 Years plus the possibility to extend by 1 Year plus 1 Year
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
71700000 - Monitoring and control services
79512000 - Call centre
45233292 - Installation of safety equipment
35121700 - Alarm systems
79711000 - Alarm-monitoring services
Keywords
alarm systems
security alarms
intrusion detection systems
burglar alarm systems
emergency alarms
fire alarms
motion alarms
access alarms
audio alarms
security notification systems
safety equipment installation
roadside safety gear fitting
reflective post installation
vehicle restraint system setup
traffic safety device mounting
road safety equipment works
environmental monitoring
process control
remote sensing
automated feedback systems
real-time data acquisition
supervisory control
SCADA services
telemetry monitoring
performance control audits
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
alarm-monitoring services
alarm system surveillance
24/7 alarm monitoring
security alarm response
control room monitoring
remote alarm management
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
