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Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement
Descriptions
Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026. The procurement process f ....see more
Engagement
The Pre Market Engagement exercise will be conducted via a 1-hour Teams meeting with each Participant during August 2025. Meeting spaces are limited and will be allocated on a first come first served basis to Interested Parties responding to this no ....see more
Timeline
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
Keywords
phone support
call answering
message taking
switchboard services
receptionist answering
incoming call handling
call center answering
call screening services
hotline management
telephone-answering services
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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