Awarded

Complaints Handling Tracker

Descriptions

To track and understand levels of satisfaction with complaints handling on a range of criteria across the main providers* of fixed landline, fixed broadband, mobile and Pay TV services among those who have contacted their provider with a complaint in ....see more

Timeline

Published Date :

10th Oct 2024 1 year ago

Deadline :

10th Sep 2024 1 year ago

Contract Start :

2nd Oct 2024

Contract End :

26th Feb 2027

Tender Regions

CPV Codes

Keywords

focus groups

brand research

product testing

market surveys

market trend analysis

consumer research

competitive analysis

market research services

consumer insights

market segmentation studies

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Workflows

Status :

Awarded

Procedure :

Other

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk