Closed
Consolidated Online Retail Solution (CORS)
Descriptions
This PIN has been issued by Train Information Services (TISL) Limited, trading as Rail Delivery Group (RDG) under the auspices of its members Train Operating Companies who operate main line passenger train services in the United Kingdom (TOCs).RDG may look to procure an online national rail ticket retailing solution for the sale/purchase of Great Britain (GB) Rail tickets, the key functions of the service may include:1. Responsive Web and app capability from journey plan to purchase flow;2. Associated services such as payment, refunds and compensation;3. Contact centre applications, customer service, telesales and aftersales support;4. Capability to be integrated into the broader ecosystem of digital customer & marketing services & other industry systems,This Periodic Indicative Notice (PIN) acts to instigate the following:- to allow RDG to reduce the tendering periods if a procurement exercise is commenced- to provide advance notice to the market of an imminent procurement activity to procure a new National Online Retail Solution - UK Rail,- to provide an initial outline of the scope of services, & to- allow participants to take part in a market sounding exercise, prior to the commencement of the procurement.In line with the expectations of the Williams-Shapps Plan for Rail, RDG expects to novate the contracts associated with this solution to an appropriate company within Great British Railways.
Timeline
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Tender Regions
CPV Codes
63512000 - Sale of travel tickets and package tours services
22459000 - Tickets
34980000 - Transport tickets
34940000 - Railway equipment
60210000 - Public transport services by railways
30144400 - Automatic fare collection
Keywords
event tickets
admission tickets
travel tickets
printed ticket stock
transit fare gate system
automated ticket validator
farebox unit
ticket vending machine
railway equipment
train equipment
rail network equipment
rail infrastructure equipment
locomotive equipment
track equipment
passenger rail equipment
freight rail equipment
transport tickets
fare tickets
ticket media
electronic tickets
transport fare media
ticketing systems
transit tickets
reservation tickets
city rail transit
suburban rail service
metro rail operations
transit rail commuting
passenger rail transport
rail network service
urban rail provision
rail passenger journey
public train operations
commuter rail line
ticket sales provision
group tour package sales
travel ticket agency
packaged holiday provisioning
transport ticket brokerage
trip package retail
bundled holiday sales
travel voucher issuing
ticket reservation sales
package tour distribution
Tender Lot Details
2 Tender Lots
Workflows
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Buyer Information
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Possible Competitors
1 Possible Competitors
