Awarded

Contact Centre Telephony Platform

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Descriptions

This product allows us access to the Telephony Platform to enable services to handle customer queries.

Timeline

Published Date :

28th Oct 2025 6 days ago

Deadline :

1st Aug 2025 3 months ago

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North East

CPV Codes

48445000 - Customer Relation Management software package

Keywords

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Northumberland County Council

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors