Contract for the provision of Supported Accommodation Pathways for People with Complex Needs (Lotted)

Descriptions

Durham County Council (DCC) is inviting tenders from experienced service providers capable of delivering high-quality supported accommodation services for complex adults. Service users will be 18 years of age or over, with complex needs. The opportunity is divided into 3 LOTs which are detailed in section 2.2 of this document.

All accommodation will provide 24-hour support to those who have needs that cannot be met in main stream accommodation (except for LOT 1. See section, 2.2 LOT information).

The service will act as a pathway for move on into sustainable longer-term accommodation reducing the occurrence of repeat homelessness while working to engage the individual in support services to meet their individual needs.

The successful provider(s) will be expected to work collaboratively with DCC and other stakeholders to achieve positive outcomes for all service users.

Whilst interventions can occur early to prevent homelessness, where a crisis has occurred, the support services will deliver accommodation-based services delivering a range of multi-faceted interventions.

The Service will be person centred, designed around needs and personal outcomes and may comprise of a combination of direct or shared support.