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Corporate Services Strategic Partnership.
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Descriptions
Central London Community Healthcare NHS Trust (the “Trust”) is undertaking a transformation project across the Trust. As part of the transformation project the Trust is looking to engage a strategic partner to work with it on the transformation programme for its corporate support services. The Trust's objectives are to: simplify; streamline and automate internal processes as much as possible; develop a value adding, business focused support service with greater clarity and agreement of expectations; provide an ‘enabled service' powered by technology; adopt an organisational model that is more responsive and adaptable to the changing needs of the Trust; be proactive across all spheres of influence. The Trust wishes to engage a strategic partner who will from the outset deliver a set of, primarily, transactional services (this is referred to as phase one in the Trust's Information Memorandum) (the “Core Requirements”). The Core Requirements include HR, finance, IM&T and property & facilities maintenance. In particular the Trust is seeking the provision of the following: HR: recruitment; payroll; temporary staffing; resourcing; workforce information services. Finance: accounts payable; accounts receivable; debt control; operational procurement; financial systems and support; and business informatics report production services. IM&T: delivery management; infrastructure; software development; user application support and development; business systems training; service desk; application and data processing services. The strategic partner may also be required to manage the Trust's approximate GBP 21 million capital IT investment over a 5 year period. Property & facilities maintenance: disposals and acquisitions; facilities services and management; estates and facilities managers and support officers; energy monitoring and management; management of capital works and backlog maintenance; statutory compliance monitoring; and health and safety monitoring services. The Trust is looking for a strategic partner who can deliver opportunities for improvements and benefits from automation and economies of scale in the provision of the Core Requirements.The Trust is proposing to structure the contract so as to provide for the opportunity (at the Trust's discretion) to increase the scope of services beyond the Core Requirements provided by the strategic partner where the Trust considers that the strategic partner can offer tactical and strategic elements of its corporate function. These areas would include patient administration services; project and programme management; and supporting growth of the Trust's work.The Trust also anticipates providing, within the contract, for the possibility (at its discretion) to include the following activities within the scope: insight function; strategy and business planning; communications; contracts and commercialisation; employee health. Please note: the Trust has produced an Information Memorandum which sets out in further detail its ambitions and vision for the strategic partner and this should be read by all interested operators. This Information Memorandum is available from the e-tendering portal the details of which are in Section I.1.The Trust is proposing to let a 7 year contract with an option (at the discretion of the Trust) to extend for a further 3 years. Due to the nature of the proposed contract including the option to extend and the possibility of increased scopes coupled with the Trust's ambitious growth plans the Trust has provided a range for the anticipated contract value of between GBP 81 million and GBP 289 million.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
48000000 - Software package and information systems
79418000 - Procurement consultancy services
90000000 - Sewage, refuse, cleaning and environmental services
90900000 - Cleaning and sanitation services
73100000 - Research and experimental development services
79400000 - Business and management consultancy and related services
72000000 - IT services: consulting, software development, Internet and support
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
48500000 - Communication and multimedia software package
48814200 - Patient-administration system
75000000 - Administration, defence and social security services
73200000 - Research and development consultancy services
70330000 - Property management services of real estate on a fee or contract basis
45200000 - Works for complete or part construction and civil engineering work
85321000 - Administrative social services
79411100 - Business-development consultancy services
64200000 - Telecommunications services
48400000 - Business transaction and personal business software package
66000000 - Financial and insurance services
98300000 - Miscellaneous services
79600000 - Recruitment services
70000000 - Real estate services
80000000 - Education and training services
85100000 - Health services
90500000 - Refuse and waste related services
71000000 - Architectural, construction, engineering and inspection services
32400000 - Networks
30200000 - Computer equipment and supplies
Keywords
networks
laptop
waste operations
desktop computer
skills workshops
loan processing
turnkey projects
waste disposal
office support
urban cleaning
CRM module
IT equipment
IT consulting
facility design
public works
executive search
banking services
bid management
legal services
web services
data networks
case management
credit services
project roadmap
quoting software
network support
infrastructure
cloud services
waste management
headhunting
site preparation
risk management
earthworks
product analysis
realty services
technical design
R&D planning
hiring services
municipal waste
hospitalization
funding advisory
surveying
network hardware
refuse handling
outpatient care
waste services
policy advisory
field trials
IT systems
asset protection
medical services
IT outsourcing
bed occupancy tracker
building projects
educational courses
marketing consulting
proposal development
recycling logistics
software development
talent acquisition
personnel sourcing
real estate operations
general contracting
admissions dashboard
management advisory
supply chain advisory
corporate consulting
vocational training
corporate training
state-run initiatives
HR strategy advice
real estate solutions
realty administration
development oversight
structural construction
business consultancy
regulatory enforcement
referral processing
training programs
niche service delivery
insurance coverage
real estate facilitation
property management
rich media editor
operational improvement
planning consultancy
management services
market entry strategy
property portfolio
scientific research
time & expense tracker
help desk services
hospital admission tool
visit history log
property sector services
leased line service
laboratory testing
health assessments
supplier management tool
connectivity systems
academic instruction
education services
computer accessories
deep cleaning operations
security services
procurement consultancy
system integration
environmental cleaning
therapeutic treatments
software customization
printing services
estate administration
enterprise growth advice
telecom traffic routing
packaged applications
media sharing client
procurement strategy
clinical healthcare
economic advisory
building engineering
social service logistics
computer hardware
patient care provision
refuse system management
institutional governance
network infrastructure
office IT supplies
sanitation services
computer peripherals
prototype development
digital signage tool
investment support
professional development
ad-hoc facility services
benefits administration
payroll processing tool
cybersecurity support
sewage management
IP telephony provision
business services
endorsed waste solutions
application maintenance
government services
test implementation
HR policy development
refuse collection
process optimization
staffing solutions
property services
experimental studies
construction work
structural engineering
financial consulting
social welfare provision
inpatient flow optimizer
communication network
civil engineering
advisory services
construction consultancy
diagnostic services
welfare coordination
public sanitation
organizational strategy
digital solutions
enterprise software
real estate management
digital transformation
ecological services
environmental hygiene
technology investigation
support coordination
technical support
sourcing consultancy
corporate support
market relevance study
application software
innovation strategy
bespoke support services
tender preparation
discovery research
personal care services
learning solutions
candidate selection
specialist consultations
innovation modeling
professional services
personal finance tracker
civil service delivery
estate consultancy
pension management
HR operations support
content encoding suite
asset property services
architectural services
client record keeping
purchasing advice
janitorial services
outreach planning
recruitment services
lifelong learning
garbage treatment
inspection services
business development consultancy
contract negotiation support
professional consulting services
commissioned property services
telecom carrier operations
preventive health services
social work administration
patient scheduling system
data transmission service
telecom network operations
startup development counsel
recruitment process design
sanitation contract services
IT infrastructure management
commercialization consulting
public welfare management
public procurement support
office and building cleaning
technology trend analysis
environmental sanitation services
professional cleaning solutions
telecom infrastructure management
waste program consultancy
broadband connectivity service
disinfection and sterilization
unusual operational tasks
employee engagement strategy
business scaling consultancy
network voice/data service
partnership development services
organizational development advice
electronic signature engine
performance management guidance
discharge planning manager
tailored support arrangements
industrial hygiene services
audio-video integration software
procurement process assistance
facility cleaning and sanitization
national defense operations
software package and information systems
outpatient registration app
HR management consultancy
custom consultancy offerings
broadcast content creator
business planning support
realty facility management
commercial expansion support
social service scheduling
public engagement programs
talent management consulting
bespoke project-based services
social protection programs
industrial waste services
land and building services
property caretaker services
special-purpose service solutions
financial record-keeping software
investment readiness advice
contract property oversight
revenue growth strategies
workforce planning services
business analytics dashboard
recruitment agency services
public sector administration
interactive media platform
patient billing integration
multimedia presentation suite
patient demographic registry
community support services
cross-format media converter
defense and security coordination
asset management services
one-off commissioned tasks
streaming communication tool
voice communication provision
invoicing and billing suite
contracted estate management
hygiene compliance-cleaning
Workflows
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