Awarded
Corporate Services Strategic Partnership.
Descriptions
Central London Community Healthcare NHS Trust (the ‘Trust’) is undertaking a transformation project across the Trust. As part of the transformation project the Trust is looking to engage a strategic partner to work with it on the transformation programme for its corporate support services. The Trust's objectives are to: simplify; streamline and automate internal processes as much as possible; develop a value adding, business focused support service with greater clarity and agreement of expectations; provide an 'enabled service' powered by technology; adopt an organisational model that is more responsive and adaptable to the changing needs of the Trust; be proactive across all spheres of influence. The Trust wishes to engage a strategic partner who will from the outset deliver a set of, primarily, transactional services (this was referred to as phase one in the Trust's Information Memorandum) (the ‘Core Requirements’). The Core Requirements include HR, finance, IM&T and property and facilities maintenance. In particular the Trust is seeking the provision of the following: HR, recruitment; payroll; temporary staffing; resourcing; workforce information services. Finance: accounts payable; accounts receivable; debt control; operational procurement; financial systems and support; and business informatics report production services. IM&T: delivery management; infrastructure; software development; user application support and development; business systems training; service desk; application and data processing services. The strategic partner may also be required to manage the Trust's approximate 21 000 000 GBP capital IT investment over a 5 year period. Property and facilities maintenance: disposals and acquisitions; facilities services and management; estate and facilities managers and support officers; energy monitoring and management; management of capital works and backlog maintenance; statutory compliance monitoring; and health and safety monitoring services. The Trust is looking for a strategic partner who can deliver opportunities for improvements and benefits from automation and economies of scale in the provision of the Core Requirements.The Trust is proposing to structure the contract so as to provide for the opportunity (at the Trust's discretion) to increase the scope of services beyond the Core Requirements provided by the strategic partner where the Trust considers that the strategic partner can offer tactical and strategic elements of its corporate function. These areas would include patient administration services; project and programme management; and supporting growth of the Trust's work.The Trust also anticipates providing, within the contract, for the possibility (at its discretion) to include the following activities within the scope: insight function; strategy and business planning; communications; contracts and commercialisation; employee health. The Trust is letting a contract for up to 10 years, initially for a period of 7 years with an option to extend for a further 3 years at the Trust's discretion.
Timeline
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Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
48000000 - Software package and information systems
79418000 - Procurement consultancy services
90000000 - Sewage, refuse, cleaning and environmental services
90900000 - Cleaning and sanitation services
73100000 - Research and experimental development services
79400000 - Business and management consultancy and related services
72000000 - IT services: consulting, software development, Internet and support
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
48500000 - Communication and multimedia software package
48814200 - Patient-administration system
75000000 - Administration, defence and social security services
73200000 - Research and development consultancy services
70330000 - Property management services of real estate on a fee or contract basis
45200000 - Works for complete or part construction and civil engineering work
85321000 - Administrative social services
79411100 - Business-development consultancy services
64200000 - Telecommunications services
48400000 - Business transaction and personal business software package
66000000 - Financial and insurance services
98300000 - Miscellaneous services
79600000 - Recruitment services
70000000 - Real estate services
80000000 - Education and training services
85100000 - Health services
90500000 - Refuse and waste related services
71000000 - Architectural, construction, engineering and inspection services
32400000 - Networks
30200000 - Computer equipment and supplies
Keywords
computer hardware
IT equipment
desktop computer
laptop
computer accessories
network hardware
computer peripherals
office IT supplies
networks
communications networks
data networks
network infrastructure
connectivity systems
construction works
civil engineering
building projects
infrastructure
public works
turnkey projects
structural construction
general contracting
site preparation
earthworks
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
invoicing and billing suite
payroll processing tool
time & expense tracker
CRM module
electronic signature engine
quoting software
personal finance tracker
business analytics dashboard
supplier management tool
financial record-keeping software
multimedia presentation suite
rich media editor
streaming communication tool
broadcast content creator
interactive media platform
audio-video integration software
media sharing client
content encoding suite
cross-format media converter
digital signage tool
hospital admission tool
patient scheduling system
discharge planning manager
bed occupancy tracker
admissions dashboard
patient demographic registry
outpatient registration app
patient billing integration
visit history log
inpatient flow optimizer
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
banking services
investment support
insurance coverage
loan processing
credit services
pension management
asset protection
financial consulting
risk management
economic advisory
property services
real estate management
estate consultancy
property portfolio
realty services
real estate solutions
property sector services
asset property services
land and building services
real estate facilitation
property management
estate administration
realty facility management
commissioned property services
contract property oversight
property caretaker services
real estate operations
asset management services
realty administration
contracted estate management
architectural services
building engineering
technical design
construction consultancy
structural engineering
inspection services
surveying
planning consultancy
facility design
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
scientific research
prototype development
field trials
experimental studies
technology investigation
laboratory testing
product analysis
innovation modeling
test implementation
discovery research
R&D planning
innovation strategy
project roadmap
funding advisory
commercialization consulting
technology trend analysis
proposal development
policy advisory
market relevance study
development oversight
government services
national defense operations
public sector administration
social protection programs
state-run initiatives
civil service delivery
institutional governance
public welfare management
regulatory enforcement
defense and security coordination
business services
legal services
marketing consulting
recruitment services
printing services
security services
corporate support
professional services
advisory services
office support
business consultancy
management advisory
organizational strategy
corporate consulting
management services
process optimization
operational improvement
professional consulting services
business development consultancy
enterprise growth advice
commercial expansion support
business scaling consultancy
market entry strategy
startup development counsel
business planning support
revenue growth strategies
investment readiness advice
partnership development services
HR management consultancy
HR strategy advice
workforce planning services
talent management consulting
recruitment process design
performance management guidance
HR policy development
organizational development advice
employee engagement strategy
HR operations support
procurement consultancy
purchasing advice
tender preparation
public procurement support
bid management
sourcing consultancy
procurement process assistance
supply chain advisory
contract negotiation support
procurement strategy
personnel sourcing
hiring services
talent acquisition
executive search
staffing solutions
candidate selection
headhunting
recruitment agency services
education services
training programs
professional development
academic instruction
vocational training
lifelong learning
skills workshops
educational courses
corporate training
learning solutions
medical services
clinical healthcare
hospitalization
outpatient care
specialist consultations
diagnostic services
therapeutic treatments
patient care provision
preventive health services
health assessments
social work administration
case management
welfare coordination
client record keeping
benefits administration
social service scheduling
outreach planning
support coordination
referral processing
social service logistics
waste management
environmental hygiene
sanitation services
refuse collection
sewage management
environmental cleaning
public sanitation
waste disposal
ecological services
urban cleaning
waste services
refuse handling
waste operations
refuse system management
garbage treatment
industrial waste services
municipal waste
recycling logistics
endorsed waste solutions
waste program consultancy
facility cleaning and sanitization
industrial hygiene services
professional cleaning solutions
disinfection and sterilization
janitorial services
deep cleaning operations
sanitation contract services
hygiene compliance-cleaning
office and building cleaning
environmental sanitation services
community support services
social welfare provision
personal care services
public engagement programs
bespoke support services
one-off commissioned tasks
niche service delivery
ad-hoc facility services
special-purpose service solutions
custom consultancy offerings
unusual operational tasks
tailored support arrangements
bespoke project-based services
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
