Awarded

CRM Consultancy

Descriptions

NICE's strategic ambitions require both process and digital transformation. Customer and stakeholder management is a key element in realising this objective. A Customer Relationship Management (CRM) system has been identified an an important digital tool to support this need. NICE already has a Dynamics CRM in use by a small number of users and we are seeking to wider this starting with NICE Advice, Implementation and Partnerships and Communications teams. All the foundational and base configuration outcomes will be designed to scale with the minimum necessary effort to the rest of the organisation in a later phase. The ITQ will be sent to a selection of suppliers.

Timeline

Published Date :

2nd Jan 2025 in a 4 days

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North East North West Yorkshire and The Humber East Midlands West Midlands East of England London South East South West Scotland Wales Northern Ireland

CPV Codes

72200000 - Software programming and consultancy services.

Tenderbase Categories

Building Services Consultancy/ Engineering Design Services/ Consultancy/ Urban Planning and Landscape Architectural Services/ Technical Testing Analysis and Consultancy Services/ Inspection Services/

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors