Awarded

Customer Center Services for CSG

Descriptions

The authority seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences, escalations points, any technical-related support questions.

Timeline

Published Date :

13th Sep 2023 1 year ago

Deadline :

8th Aug 2023 1 year ago

Tender Awarded :

1 Supplier

Awarded date :

1st Sep 2023

Contract Start :

1st Sep 2023

Contract End :

17th May 2024

Tender Regions

Northern Ireland Isle of Man South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Wales Scotland Channel Islands Ireland London North West

CPV Codes

79510000 - Telephone-answering services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors