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Customer Contact Centre Software
Descriptions
Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software. It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the challenges ahead. As this requirement is mandated to WWU by OfGEM, it is vital that the supplier who are awarded the contract have similar philosophies to us and understand the importance continual improvement to our ongoing business.
Timeline
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Tender Regions
CPV Codes
72260000 - Software-related services
Keywords
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
Tender Lot Details
2 Tender Lots
Workflows
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Buyer Information
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Possible Competitors
1 Possible Competitors
