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Customer Experience Ethos Framework

Descriptions

The Institute is looking for a supplier to develop a customer-centric framework to deliver a best-in-class customer-centric culture and capability that advances the fulfilment of the Institute's three strategic principles, which are: 1: EFFICIE ....see more

Timeline

Published Date :

19th Oct 2020 in 5 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

1st Dec 2020

Contract End :

26th Nov 2021

Tender Regions

Channel Islands East Midlands East of England England Isle of Man London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

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Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Institute for Apprenticeships and Technical Education

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk