Awarded
Customer Experience in the Water Sector - Annual Monitoring Survey (SIM)
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Descriptions
The overall objective of the customer survey research is to support Ofwat’s strategy by: •Providing a robust, comparable measure of customers' experience and how satisfied they are with the overall handling of an actual recent contact with ....see more
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applied research
R&D services
feasibility studies
experimental design
scientific advisory
industrial consultancy
technology development
innovation consultancy
development support
product innovation
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