Awarded
Customer experience in the water sector - annual surveys for the customer measure of experience (C-MeX) and developer services measure of experience (D-MeX)
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Descriptions
Provisions of the Market Research Dynamic Purchasing System Agreement (RM6018) between CCS and the Supplier. The overarching objective of C-MeX and D-MeX is to incentivise water companies to provide an excellent customer experience. ....see more
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Tender Regions
CPV Codes
79310000 - Market research services
Keywords
focus groups
brand research
product testing
market surveys
market trend analysis
consumer research
competitive analysis
market research services
consumer insights
market segmentation studies
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