Awarded

Customer Feedback Platform

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Descriptions

Reputation.com is our current provider of a Customer Feedback Platform, This platform enables us to survey our customers on our services to see how satisfied they are and review their feedback to make continuous improvement on our processes, along with showing that we are listening to them.

Timeline

Published Date :

30th Sep 2025 1 month ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

48510000 - Communication software package

Keywords

instant messaging client

unified communications tool

presence status manager

text/voice/chat platform

internal messaging hub

notification dispatcher

threaded conversation interface

real-time alert system

communication history tool

message encryption client

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Chelmer Housing Partnership Limited

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors