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Customer Relationship and Case Management (CRCM) Solution
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Descriptions
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement documentation pr ....See More
Timeline
Published Date :
Deadline :
Contract Start :
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Tender Regions
CPV Codes
72267000 - Software maintenance and repair services
72261000 - Software support services
48440000 - Financial analysis and accounting software package
72263000 - Software implementation services
48400000 - Business transaction and personal business software package
72265000 - Software configuration services
Keywords
CRM module
bug fixing
quoting software
rollout planning
SLA management
error correction
CRM platform
version upgrades
cashflow projection tool
lead nurturing tool
user inquiry handling
software troubleshooting
payroll processing tool
IT repair services
GAAP compliance tool
client interaction log
balance sheet analyzer
audit trail recorder
feature enablement setup
initial system setup
deployment scripting
time & expense tracker
ratio analysis engine
application updates
supplier management tool
legacy system support
software patching
financial modeling suite
customer dashboard UI
personal finance tracker
sales pipeline tracker
budgeting integration
software maintenance
parameterization logic
variance analysis module
user access setup
custom module activation
bug ticket processing
expense tracking dashboard
post-install configuration
environment variable tuning
license management support
version patching services
change management assistance
electronic signature engine
system performance tuning
long-term software upkeep
customer feedback analyzer
license activation configuration
opportunity management system
integration with existing systems
feature enablement scripting
feature request coordination
implementation success tracking
marketing automation suite
financial record-keeping software
business analytics dashboard
contact segmentation tool
customer profiling engine
ledger reconciliation software
invoicing and billing suite
Workflows
Status :
Procedure :
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Nationwide :
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Details
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Buyer Information
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