Closed

Customer Satisfaction Surveys

Descriptions

Network Homes wishes to carry out several distinct surveys across its residents to track levels of satisfaction with our services. More specifically, Network Homes wants to monitor the outcomes which result from service interactions with our residents. This has been the Network Homes strategy for the past 5 years because the organisation believes that service interaction points are particularly important in shaping the perceptions of us amongst our residents.

Timeline

Published Date :

25th Jul 2019 6 years ago

Deadline :

21st Aug 2019 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

Keywords

customer satisfaction survey

client satisfaction measurement

CSAT surveys

satisfaction benchmarking

post‑service evaluation

satisfaction index

consumer satisfaction polling

customer experience feedback

satisfaction assessment

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk