Awarded
Customer Transactional Surveys 2025
Descriptions
*This is for information only, as the contract has been awarded* The scope of services will include: • Sending surveys for a number of transactional services by SMS, email and CATI • Provision of an interactive online dashboard to monitor responses in real time • Sentiment and key driver analysis The full details of the services are set out in the specification.
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Tender Regions
North West
South West
North East
East of England
Yorkshire and The Humber
South East
East Midlands
West Midlands
England
Wales
Scotland
Northern Ireland
Isle of Man
Channel Islands
London
CPV Codes
79342311 - Customer satisfaction survey
Keywords
customer satisfaction survey
client satisfaction measurement
CSAT surveys
satisfaction benchmarking
post‑service evaluation
satisfaction index
consumer satisfaction polling
customer experience feedback
satisfaction assessment
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
