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Telecare Project
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Descriptions
Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services.
Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately.
The Council is engaging with the market to understand:
• The capability of providers to deliver all or part of the Telecare service.
• Innovative approaches and technologies that can overcome current challenges.
• Potential business models and indicative costs for market-led delivery.
• Opportunities for integration with wider assistive technology ecosystems.
The closing date for responses is 16 January 2026 at 12:00 noon.
Please note: Due to the Christmas period – Clarification questions received between the 19th December 2025 and the 4th January 2026, will be responded to week commencing the 5th January 2026.
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Tender Regions
CPV Codes
85000000 - Health and social work services
72000000 - IT services: consulting, software development, Internet and support
35112000 - Rescue and emergency equipment
Keywords
rescue and emergency equipment
first aid kits
rescue stretchers
life-saving equipment
emergency response gear
evacuation equipment
rescue baskets
emergency rescue kits
disaster response equipment
rescue machinery
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
healthcare provision
social care services
patient support
community health work
welfare services
rehabilitation support
clinical outreach
public health social services
social assistance programs
integrated healthcare delivery
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors